Warton Honey – Privacy Policy (UK GDPR Compliant)

Last updated: 27 August 2026

Data Controller: Warton Honey, Warton, Warwickshire

Contact: wartonhoney@gmail.com

1. Introduction

This Privacy Policy explains how Warton Honey (“we”, “our”, “us”) collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We operate a small‑batch honey business, an honesty‑box sales system, and community swarm‑collection support. We aim to collect as little personal data as possible, and only for legitimate business purposes.

2. Personal Data We Collect

We may collect the following personal information when you contact us or place an order:

• Name

• Email address

• Phone number

• Postal address (only if provided for communication or collection)

• Social media profile name (e.g., Meta Messenger)

• WhatsApp contact details

• Any information you voluntarily provide in messages

• Payment information (processed securely by Square; we do not see card numbers)

For honesty‑box payments using Square “Collect a Payment” links, no personal data is collected.

3. How We Collect Personal Data

We may collect personal data through:

• Meta Messenger (Facebook/Instagram messages)

• WhatsApp (including wait lists and collection arrangements)

• Email enquiries

• Square payment pages

• Voluntary customer communication

• Swarm‑collection requests

• In‑person conversations

We do not use cookies for tracking or marketing.

4. Why We Process Personal Data (Legal Basis)

We process personal data only when necessary for:

a) Contractual necessity

To fulfil an order, arrange collection, manage wait lists, or respond to an enquiry.

b) Legitimate interests

To operate and improve our small business, coordinate swarm collection, and maintain records.

c) Legal obligations

To comply with tax, accounting, and regulatory requirements.

We do not use personal data for marketing unless you explicitly opt in.

5. Contact Details Collected via Meta Messenger and WhatsApp

When you contact us through Meta Messenger or WhatsApp, we may use your contact details to:

• Respond to your enquiry

• Add you to a wait list for honey or swarm collection

• Arrange collection times

• Provide updates or information you have requested

• Coordinate swarm‑collection activities

• Confirm availability or fulfilment

We do not use these contact details for marketing, and we do not share them with third parties.

You may request removal from any wait list at any time.

6. How Square Processes Your Data

We use Square to process payments. Square acts as a data processor on our behalf.

Square may collect customer details such as name, email, address, and payment information.

Square processes this data securely and in accordance with GDPR.

Square’s privacy policy is available at:

squareup.com privacy policy 

7. Data Sharing

We do not sell or share personal data except:

• With Square (payment processing)

• With HMRC or legal authorities when legally required

We do not use third‑party marketing platforms.

8. Data Storage & Security

We store personal data securely using:

• Encrypted Square dashboards

• Password‑protected email accounts

• Secure devices with up‑to‑date security software

• Encrypted messaging platforms (WhatsApp, Meta Messenger)

We retain personal data only as long as necessary for the purpose it was collected.

9. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Object to processing

• Restrict processing

• Request a copy of your data (data portability)

Requests can be made by contacting:

wartonhoney@gmail.com

Square also provides a GDPR portal for payment‑related data requests.

10. Data Retention

• Payment records: up to 6 years (legal requirement)

• Customer enquiries: up to 12 months

• Wait‑list details: deleted once the list is fulfilled or upon request

• Collection arrangements: deleted once completed

• Swarm‑collection details: deleted once the request is resolved

• Delivery details: deleted once the order is fulfilled

• Honesty‑box payments: no personal data collected

11. Children’s Data

We do not knowingly collect personal data from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact Us

For GDPR requests or questions:

wartonhoney@gmail.com  

07364 121884